We are available to answer questions. Universal Twin 9 Car Headrest Monitor Video DVD Player HDMI USB TV IR SD Pillow. Audio Tech Direct Ltd has grown into one of the UKs largest authorised car audio, mobile and tech internet dealers, with thousands of satisfied online customers. We are all about trying to bring the best and most contemporary products available. We specialise mainly in the In Car Entertainment area, we offer a huge range of car stereos from single DIN units, double DIN units and car specific units plus a range of stereo accessories such as reversing cameras and media cables.In fact, we are the UK's largest supplier of OEM-style fit head units with over 100 types to choose from and we are also the UK's largest supplier of reversing cameras, with over 80 different variants to choose from. We are very passionate about our business and we spent months vetting our complete product range to make sure only the very best items made it onto our shelves and finally onto you.
Our after sale support is second to none. Plus should an item ever need to come back to us for any reason then it will come back to a UK address and also be inspected by one of our in-house technicians. Overall, we offer excellent support and a stress-free UK retailer experience.
From our head office facility in Shropshire, our dedicated team provide sales, marketing, technical and after sales service for all here for you. Orders are processed seamlessly throughout the day and our sophisticated despatch system utilises the latest technology to ensure the right products are released on time quickly and efficiently. We are based here in the UK, with a UK company number and VAT number. We have various UK warehouses; including large warehouses in Middlesex, Yorkshire & Hampshire plus a smaller one at our head office in Shropshire.We also have a worldwide warehouse operation with warehouses also located in Australia, Hong Kong (factory), USA & Germany so no matter where in the world you are, we can offer something for you. Please note that Availability DOES NOT indicate the amount of time it will take for an item or order to reach the customer. These are the Availability statuses that you will find on our product pages. Out of Stock: This item is not in stock and is not currently available from our suppliers. If we happen to be out of stock in the UK then we will check stock at our German warehouse and then other warehouses from there onwards to make sure we can get the item to you in the time frame suggested.
If for any reason we need to send from an overseas warehouse we absorb the cost to get it to you in the time-frame listed. You will NEVER be charged Duty or VAT to receive any items from us. We try and inform you for the courier used on the listing page.
We have many warehouses across the UK so you may find if your order two or more different products then they could possibly be dispatched separately. The items will arrive on the service specified for each item. Whether your item has developed a fault, is damaged or is no longer required, we can help you out. UNWANTED / NOT REQUIRED PRODUCTS. This can be the sales receipt, a bank statement or an online sales invoice.
They must include all original packaging, be in as new condition and must not have been used, installed or had any data input on them. In all cases we reserve the right to inspect the product and verify the fault. We do not cover faults caused by accident, neglect, misuse or normal wear and tear. If you unpack your product and find it damaged, please let us know as soon as possible and please validate the claim of damage by supplying a picture of both the damaged contents and the parcel box it arrived in. We will assess the claim and resolve promptly.
We will then arrange for your item to be repaired or replaced with a new product or provide details of the manufacturers local service centre. We are not responsible for installation costs under any circumstance. We strongly advise you to take care when returning items to us; for example, by ensuring the goods are correctly addressed & adequately packaged. Items that arrive back damaged or destroyed as a result of poor packaging will not be accepted. These items will be resent to the customer at the customer's expense.
If you have received a faulty or incorrect item: You must notify us within 10 days of receipt, we will then arrange to replace or repair the unit. This guarantee does not cover effects arising from accidental damage or misuse of the items, and is automatically lost if the item is opened by non-qualified or unauthorised people. Please note that minor issues may be resolved by supplying replacement parts or alternative solutions acceptable to both parties. Based on the manufacturers' opinion, we will repair, (or at our sole option) replace such Goods with the same or superior Goods, without charge or not provide any of the aforementioned.Before returning any goods please read our Terms and Conditions. Please return your item(s) in original packaging and ensure that all packages are securely wrapped. Upon receipt, all products will be inspected and at our discretion, credit may be refused. Any damages must be reported to us within 24 hours for us to raise any claims with our courier.
Any claims after 24 hours will be dismissed for a claim. Certain products are treated specially for legal and/or health and safety reasons, It is important for your own and our couriers safety that they are followed. As well as the above procedures the below must also be adhered to. The item "Universal Twin 9 Car Headrest Monitor Video DVD Player HDMI USB TV IR SD Pillow" is in sale since Friday, May 14, 2021.This item is in the category "Vehicle Parts & Accessories\In-Car Technology, GPS & Security\In-Car Entertainment\Car DVD Players". The seller is "audiotechdirect" and is located in Oswestry, Shropshire. This item can be shipped to all countries in Europe, United States, Canada, Australia, New Zealand.